Kempinski Hotel Grand Arena Bansko - Bansko
Laugh your way through Bulgaria — from Black Sea beaches with sunsoaked cafes to misty mountain trails and fragrant wine cellars. Stay in charming guesthouses, seaside resorts or ski lodges, meet warm hosts and taste hearty banitsa. Explore Sofia, Plovdiv, Veliko Tarnovo, Nessebar and Rila Monastery, hike Pirin and Seven Rila Lakes, drive through rose valleys and unwind in thermal spas. Secure your dates, pack a smile and let Bulgaria surprise you. Enjoy festivals, birdwatching and golden sunset
Kempinski Hotel Grand Arena Bansko
Bansko Pirin Street 96
No. of rooms
116
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
BG
9.3/10
No. of rooms
116
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
BG
9.3/10
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station.
The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience.
The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cosy ambience. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs.
In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cosy fireplace on cold winter nights.
Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room.
Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare forhotel guests with children aged 3 to 12 years old with a daily programme with a variety of amusing activities and games.
The hotel can organise airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
The hotel day starts from hour 15:00 and ends at 12:00.
If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly.
Please note that smoking is strictly prohibited inareas and penalty fees apply.
The hotel has the right to preauthorize the provided card at any time after confirmation.
Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotels availability; meals only). Drinks are at a surcharge.
Please note that rates on 31 December include a compulsory New Years Gala dinner for the number of people included in the reservation.
We can accommodate pets up to 10 kilos and charges will appliedPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool is closed from Mon 1 Sept 2025 until Tue 30 Jun 2026
Swimming pool is closed from Mon 1 Sept 2025 until Tue 30 Jun 2026
Deluxe Room Town View with King Bed. This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability. ;
Deluxe Room Mountain View with King Bed. This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability. ;
Deluxe Room Town View with Twin Beds. The spacious twin room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 2 beds. ;
Deluxe Room Mountain View with Twin Beds. The room features a private balcony, a TV with cable channels, a bathtub and a mini bar. Twin beds can be provided on request, and are subject of availability.
License number: Б3-ВБ3-746-А1
Invoice provided
Facilities for disabled guests
Free WiFi
Fitness
Air conditioning
Non-smoking throughout
Body treatments
Staff follow all safety protocols as directed by local authorities
Ironing serviceadditional charge
Process in place to check health of guests
Pool with view
Ski storage
Parking
Body scrub
Wine/champagneadditional charge
Kids' club
Private parking
Tour or class about local cultureadditional charge
Tour desk
Kids' pool
Business centreadditional charge
Happy houradditional charge
CCTV in common areas
Sun umbrellas
Packed lunches
Heated pool
Pool cover
Contactless check-in/check-out
Snack bar
Barber/beauty shop
Meeting/banquet facilitiesadditional charge
Airport shuttle (additional charge)
Guest accommodation is disinfected between stays
Safety deposit box
Fax/photocopyingadditional charge
ATM/cash machine on site
Plunge pool
Room service
Hair treatments
Hand sanitizer in guest accommodation and key areas
Dry cleaningadditional charge
Pet basket
Yoga classes
Shared stationery such as printed menus, magazines, pens, and paper removed
Archeryoffsite
Light therapy
Horse ridingadditional charge
Waxing services
Currency exchange
Trouser press
Make up services
Parking on site
Spa lounge/relaxation area
Breakfast in the room
Bike toursadditional charge
Pets allowed
Linens, towels and laundry washed in accordance with local authority guidelines
Kid mealsadditional charge
Fruitsadditional charge
Babysitting/child servicesadditional charge
Daily housekeeping
Indoor play area
Cashless payment available
Outdoor pool (all year)
Terrace
Soundproof rooms
Garden
Access to health care professionals
Accessible parking
Kid-friendly buffet
Facial treatments
Electric vehicle charging station
Kids' outdoor play equipment
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Cooking classadditional charge
Luggage storage
Foot bath
Walking toursadditional charge
Fitness/spa locker rooms
Airport shuttle
Massageadditional charge
Billiardsadditional charge
Ski pass vendor
Tennis courtadditional charge
24-hour security
Shared lounge/TV area
Outdoor furniture
Face masks for guests available
Body wrap
Skiing
Parking garage
Use of cleaning chemicals that are effective against Coronavirus
Physical distancing rules followed
Themed dinner nightsadditional charge
Solariumadditional charge
Key card access
Bar
Laundryadditional charge
Special diet menus (on request)
Food can be delivered to guest accommodation
Restaurant
Fishingadditional charge
Hikingadditional charge
Pet bowls
Lift
Heating
Tennis equipmentadditional charge
Beauty Services
Spa facilities
Outdoor pool (seasonal)
Spa/wellness packages
Delivered food is securely covered
Private check-in/check-out
Car hire
Valet parking
Concierge service
Sauna
Spa and wellness centre
Express check-in/check-out
Shuttle service (additional charge)
Security alarm
Hair colouring
BBQ facilitiesadditional charge
Sun terrace
Property is cleaned by professional cleaning companies
Sun loungers or beach chairs
Cycling
Indoor pool (all year)
WiFi available in all areas
Smoke alarms
Manicure
Hair styling
Swimming pool
Indoor pool
Outdoor pool
Fitness classes
Fitness centre
Fire extinguishers
Lockers
WiFi
Internet services
Pedicure
First aid kit available
Massage chair
Steam room
Non-smoking rooms
Shuttle service
Board games/puzzles
Physical distancing in dining areas
Personal trainer
Family rooms
Hair cut
24-hour front desk
